Privacy Policy

Last Updated: 30.12.2024

Introduction

Welcome to Beauty Mirror, a service provided by Digital Global Solutions LLP. We take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our app, website, and services. By using Beauty Mirror, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use Beauty Mirror, we may collect the following types of information:

1.1 Personal Information

• Name
• Age
• Email address
• Country
• Profession
• Photos you upload for analysis
• Any other information you provide while using the app

1.2 Device Information

• Device type (smartphone, tablet, etc.)
• Operating system version
• Unique device identifiers
• IP address
• Mobile network information

1.3 Usage Information

• How you use the app, including features accessed and time spent in the app
• Interaction with customer support
• Error logs and crash reports

1.4 Location Information

• We may collect and process information about your actual location if you allow us to do so.

1.5 Cookies and Similar Technologies

Our website and app may use cookies and similar tracking technologies (such as pixels and web beacons) to enhance your experience, analyze usage, and provide personalized content and ads.

What are Cookies? Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies:

• To remember your preferences and settings.
• To keep you logged in during your session.
• To analyze website traffic and app performance.
• To display relevant ads and promotional offers.

Managing Cookies: You can choose to block or delete cookies through your browser settings. Please note that disabling cookies may affect your experience of the app and website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Personalization

• To provide personalized beauty insights, treatment plans, and beauty scores based on the photos and data you provide.

2.2 Improvement of Services

• To analyze and improve our app's performance, including bug fixing and updates.

2.3 Communication

• To communicate with you regarding updates, offers, and promotions.
• To respond to your customer service requests.

2.4 Global Beauty Statistics

• To provide anonymized global beauty statistics by aggregating non-identifiable information from users.

2.5 Compliance with Legal Obligations

• To comply with applicable laws, regulations, and legal processes.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

3.1 Service Providers

• We may share your information with third-party service providers who help us provide and maintain the app (e.g., cloud storage providers, analytics providers).

3.2 Legal Requirements

• We may disclose your information if required by law or if we believe that such action is necessary to comply with a legal obligation or protect our rights.

4. Data Retention

We retain your personal data only as long as it is necessary to fulfill the purposes for which it was collected, or as required by law.

5. Your Rights

Depending on your jurisdiction, you may have the following rights under data protection laws:

5.1 Access and Rectification

• You can request access to the personal information we hold about you and request corrections.

5.2 Deletion

• If you wish to delete your account or any personal data provided to us, you can submit a deletion request through our Account or Data Deletion Request Form (https://forms.gle/YNKbFTRn7HRZcMMA6). We are committed to processing all requests promptly, and your data will be permanently deleted within 24 hours of receiving your request.

5.3 Objection to Processing

• You have the right to object to our processing of your personal data.

5.4 Data Portability

• You have the right to request a copy of your data in a structured, machine-readable format.

To exercise these rights, contact us at info@beauty-mirror.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Children’s Privacy

Beauty Mirror is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it immediately.

8. International Data Transfers

If you are located outside the country in which our servers are located, your data may be transferred internationally. We take steps to ensure that adequate protections are in place to safeguard your information.

9. Cookies and Tracking Technologies

Our website and app may use cookies and other tracking technologies, such as web beacons, pixels, and analytics tools, to collect information about your usage of the site. This helps us improve your experience, personalize content, and deliver targeted advertisements.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our website or app.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:

Email: info@beauty-mirror.com

Address: Digital Global Solutions LLP, 71-75 Shelton Street, Covent Garden, London, United Kingdom